Customer Support Specialist

Know your way around the technical landscape? Ready to help customers get the most out of the technology they love and deliver best-in-class service? Our award-winning Customer Support Specialists help our customers by offering solutions, identifying opportunities and serving millions of customers – one at a time.


What’s in it for you?

Our Customer Support Specialist earn between $13.00 to $19.00 hourly based on overall qualifications plus have additional bonus/incentive opportunities. Opportunities to work from home may be available but are not guaranteed. Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources.


BUT, there is more, you receive an automatic pay increase every 6 months of active service up to top pay! Base pay incentives; your future with AT&T is looking bright.

As an AT&T employee you’ll receive fabulous employee discounts that are on average 50% off the following services:
  • Wireless devices, accessories & service
  • AT&T internet & fiber
  • AT&T phone (formerly U-verse Voice)
  • DIRECTV NOW
  • DIRECTV (including Free HBO & NFL Sunday Ticket)
  • Savings on travel, apparel, electronics, automobile and gym membership

What does it take to help our customers with their advanced technical inquiries? A great attitude and the desire to stay up to date on technology and the latest devices. In this role, you’ll come up with innovative solutions to help our customers. Whether you’re answering direct calls, transferred calls or trouble tickets, you’ll work with the latest systems and tools to assist our customers.


Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

If you’re 18 years or older, let’s talk.

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.

Study Guide for pre-employment screening (click the link below to open the study guide)
Call Center Assessment (CCA)
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